A Red Malle Sirocco hand made pen

Ordering Information

Payment Methods

When you place your order I will send a PayPal link to your email address and reserve the pen for you until payment is received. If you require an invoice I can send a PayPal Invoice – please contact me for more information.

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Postage and Packing charges

Please note that prices do not include postage & packing or insurance and this will be added at cost, depending on the weight of the package.

Delivery

Orders are despatched on receipt of payment. Orders are normally dispatched within two working days of receipt of the order, often on the next working day.

Returns & Refunds

I do my best to ensure that the picture on the screen is a close representation of the pen. However, there may be variations in colour or brightness. I hope that you will be delighted with your purchase, but if for any reason you are not completely satisfied please contact me with your order details to arrange a refund or exchange. Any returned items must be in their original condition and packaging. Please e-mail me if you are going to do this. Please retain your proof of posting certificate, as I cannot be held responsible for anything that gets lost or damaged in transit. Delivery charges and returned postage will only be refunded if an item is faulty.